Reinhard Steup, senior manager of supply chain management at HAVI, offers advice to supermarkets venturing into foodservice in this "Special Report: Retail Foodservice Markets." Steup suggests grocers recognize the inherent vulnerability of fresh foods and plan accordingly to have adequate cold storage in store and to ensure employees are properly trained on storing, handling, preparing and serving fresh foods. He also underscores the importance of traceability. The article begins on pg. 88.